Privacy Policy

Privacy Policy

This is The Taylor Made Advertising data protection and privacy notice, which is available at the website:  https://taylormadeadvertising.co.uk/

We respect your privacy and are committed to protecting your personal data. This privacy notice will tell you how we look after your personal data and tells you about your privacy rights and how the law protects you. It is important that you read this privacy notice and any other privacy notice we may give you on specific occasions when we are processing personal data about you, so you know how and why we are using your personal data.

The General Data Protection Regulation (GDPR) came into force across the European Union (EU) in May 2018. It sets out rules that govern how businesses manage and protect the personal data they hold. This notice sets out the arrangements that Taylor Made Advertiser has made to comply with this legislation.

Our privacy policy embodies these key principles: lawfulness, fairness and transparency; purpose limitation; data minimisation; accuracy; storage limitation; integrity and confidence; and accountability.

Enquiries

If you contact Taylor Made Advertising to enquire about our services or products, any contact and personal details you choose to share at that point (typically your name, email address and telephone number) and any messages that we exchange will be stored in our email system, which is protected by a password. If we decide not to work together, you can ask us to delete your contact information and all our messages. If we agree to do business together, then the conditions described in the rest of this document will apply.

You may request that we remove your data from our database at any time.

Your personal data

Taylor Made Advertising may collect and store your personal data so that we can communicate with you, including your name, job title, email address, postal address and telephone number.

Taylor Made Advertising would ordinarily keep this data after working with you. If we work with you more than once, we may need your contact details again. If you wish to have any of this data deleted, please let us know.

Invoicing

If you are paying Taylor Made Advertising for a service or product, we must send you an invoice that includes your name and postal address, as required by our tax authority (HMRC). This falls under the ‘lawful basis’ of GDPR. The information will be stored in our email system and on the invoice in our digital filing system. We keep invoicing records for at least five years after the service or product was provided.

Agreeing a project

Taylor Made Advertising sets out the terms and conditions of a contract with a client by email, based on the information provided by the client on what services or products are required, and usually in the same email that provides a cost estimate/quotation for the services or products. We make clear in this email that acceptance of the cost estimate/quotation constitutes the contract between Taylor Made Advertising and the client. Taylor Made Advertising also offers clients the opportunity to ask for any adjustments to the estimated/quoted terms before agreeing to proceed.

Your work

https://taylormadeadvertising.co.uk/ internet network is behind a firewall and a password-protected PC is used to store your files. We use anti-malware and anti-virus software and other security arrangements appropriate to its business and its risks.

On occasion, file-sharing/cloud storage applications are used, such as Dropbox and WeTransfer – for example, if a file is too large to send as an email attachment. We will always ask for your consent before doing this.

Files, emails and other written communication, if relevant, relating to completed projects are kept on the same PC. It is useful to have this record of past projects in case we work with the same client again. If we don’t, we eventually archive these files and emails, and delete older archives because of lack of storage space.

If a client wants us to delete any of its files immediately, or has any other requests about this storage, please let us know.

If you contacted Taylor Made Advertising about working together but we decide not to proceed for any reason, we may keep the information provided in your query, including contact details, anything you tell us about the nature of your project and the type of service or product you have asked about. This information is kept by Taylor Made Advertising for business analysis purposes only and is never shared. If you do not want us to keep this information, please let us know.

Marketing

Taylor Made Advertising may use the contact details you have provided to contact you again about obtaining further work. Please let us know if you do not want this.

Any email marketing messages we send are in accordance with GDPR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time.

We keep a list of possible future clients who we intend contacting for marketing purposes. This contains only publicly available details (e.g. from an organisation’s website), and occasionally individuals’ names and contact details that have been given by the organisation itself (e.g. when calling to ask who to speak to about obtaining work). This information is recorded for https://taylormadeadvertising.co.uk/ use only and is never shared with anyone else.

Website

If you use the contact form on the Taylor Made Advertising website, any data you’ve chosen to include in your message is forwarded to admin@taylormadeadvertising.co.uk. This is then stored as described above.

If you leave a comment on our site, you may opt in to save your name and email address in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from third party websites behaves in exactly the same way as if the visitor had visited the other website. We have no control over and are not responsible for the privacy policies and practices of third parties.

Your right to know what information https://taylormadeadvertising.co.uk/ holds on you

If you want to know what information Taylor Made Advertising holds on you, please send a message to [name and email address]. We will reply with the information within one month, unless the office is closed for an extended period, in which case you will receive an automatic reply that will let you know when we will be able to deal with your request.

You also have the right to correct any incorrect information we hold about you. We will correct any such information with one month of you bringing it to our attention (the same caveat about the office being closed for an extended period applies).

When might we pass your data to a third party?

Legal reasons

If we are investigated by HMRC, we will have to pass on personal information as part of our legally required business records to the tax authority and any party we may engage to assist us with such an investigation.

If the police or other legally recognised authority request information about you in relation to possible criminal activity, including fraud, we will have to comply with any lawful request they make.

If you ask us to

If we do not have capacity to take on your project or don’t think we are the right business for it, we may offer to help you by trying to find someone else. We will ask your explicit permission before doing this and will only pass on the information you tell us we may. If you prefer, we can pass to you the name and contact details of an alternative service provider (having sought their permission first) without disclosing your personal information to them.

Amendments to notice

We may update this notice from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes that have been made.

Processing your personal data

Under the GDPR, we control and/or process any personal information about you electronically using the following lawful bases:

Lawful basis: Consent.

Where our purpose for processing is: To contact you via email.

We process your information in the following ways: We store your details for emailing purposes.

Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.

Sharing your information: We do not share your information with third parties.

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

A summary of your rights

We have summarised your rights in this section. Some of your rights are complex and you should read the relevant laws and guidance from the regulatory authorities for fuller explanations. Your principal rights are:

  1. the right to access your data and know the purpose of its processing
  2. the right to have inaccurate data rectified
  3. the right to have your data deleted and to be ‘forgotten’
  4. the right to restrict our processing of your data
  5. the right to object to our processing of your data
  6. the right to data portability – i.e. to have your data supplied in electronic format when this is possible.
  7. the right to complain to a supervisory authority if you feel we have not processed your data correctly.

You may exercise any of your rights in relation to your personal data by contacting us at [name and email address].

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

Questions?

If at any time you have questions about the information we hold about you or about this notice, please email admin@taylormadeadvertising.co.uk

THIS VERSION WAS LAST UPDATED ON 24 April 2024.